New Beginnings
It’s been about a month since my last post and I am disappointed in myself for the inconsistency I’ve portrayed. But its been BUSY. I switched jobs and got the job that paid better, was much closer to my apartment and got all the benefits. But starting a new job can feel like stepping into a whole new world, especially when it's all about fixing foundations and keeping homes dry with Helitech. My beginning here was a mix of excitement and anxiety, especially with so many calls flooding in because of the heavy rains. Learning the ropes was key to handling all of this. Being that I was so comfortable in my previous position, I did not feel comfortable or have the energy to repeat the process of getting to know my coworkers again, getting comfortable in my setting, and navigating an entirely new system.
In my first few days, things were super busy, with phones ringing off the hook. It was clear I needed to learn a lot to help out and serve our customers well. So, I dove into training to get the know-how. I am thankful that the ladies in my position have been nothing short of helpful during this transition and busy days which put my anxiety at ease.
But let me tell you, training wasn't a walk in the park. It was like trying to drink from a firehose, with so much information coming at me in just four days. I had to soak up everything about how to do the work right, from technical stuff to safety rules, and it wasn't easy to remember it all. I was put on the phone for the first time and instantly froze. It’s like I forgot everything in training when the lights turned on. After booking my first appointment with a client I felt better but there were a lot of difficult customers that I had to deal with as well. It is a very fast-paced environment but I think I was able to handle that pretty well.
Even though training was tough, I realized it was super important. It gave me a solid base to build on. Day by day, I got better at understanding how to fix different kinds of foundations and do the job safely. Not to mention, my office space is DOPE. I would call it a cubical but it is nicer than a cubical. With my own cute lil name plate and all hung on the wall. They that all ready for me in the time I was training and it was a nice feeling. It is an even better feeling being surrounded by people and management that are thankful for the work we do as individuals and how much we add to the company and its growth. I feel like I am in a good spot and just need to keep going through this first part of hardship before it gets better.
When I finally got out into the field, it was a whole new ball game. But because of my training, I was ready for the challenges. I used what I'd learned during that time and from my previous role to tackle problems on the job, and it paid off. I was able to do my work well and even impress my team.
Looking back, I see how vital that training was. It wasn't always easy, but it set me up for success in my new role. I'm grateful for the chance to learn and grow with Helitech, and I can't wait to see what's next.
